Amerant is changing the way Miami banks by bringing hospitality to banking. “I’ve always believed that applying hospitality to banking is the key to creating a truly exceptional customer experience,” said Lenya Suarez-Rojo, Amerant’s Senior Vice President, Head of Retail Banking. “Just as a great host anticipates the needs of their guests to make them feel welcome, valued, and comfortable, a great banker must do the same for their clients. By listening to their needs, offering personalized solutions, and providing excellent service, we can build lasting relationships with our customers.” A bank veteran with over 17 years in the industry, she has played key role over the last year in accelerating the transformation of Amerant’s consumer bank line of business in order to meet customer expectations from their bank. AmerantBank.com
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Philanthropic Champions
Giving back is essential for building stronger communities, fostering empathy and inspiring the next generation. It cultivates a sense of responsibility and creates opportunities for those in need. Ultimately, it enriches both the giver and the receiver in ways that only those who experience altruism for themselves can understand.
Home Away From Home
Supporting health and wellness through lodging, meals, activities and a community of care for critically ill children and their families who need to be near a hospital for treatment, Ronald McDonald House Charities of South Florida.