Star Trek creator Gene Roddenberry’s wife Majel was the voice of the helpful computer through the television series and countless movies. In retail banking, customers will soon be able to make use of natural language processing technology to speak to their bank and have answers come back to them immediately. When surveyed, more than 72% of people said they would be willing to open an account and do other complex transactions with A.I. Banking. While the general public will find banking easier with voice interaction, elderly and disabled banking customers may see the most improvement as they can bank without the hassle of going to a local branch or looking at their smartphone or computer screen. The future of banking, then, is about engaging with customers in the digital ways they expect and delivering the services they demand. Voice-activated banking can be expected to soar well above 50% before long, with consumers transacting by voice at home, at work and on-the-go.
It’s no secret: If you live in Florida, your hair is going to need a keratin treatment for the summer. But deciding to have the treatment is just the start. Hisham Sahbane of Hair By Hisham has the scoop.
Some of the most unforgettable experiences for Rodrigo Vianna, MD, PhD, are when he comes across a patient who is now an adult and he performed a transplant on them as a baby. Seeing them older, living healthy lives, doing the things they love, is an ongoing inspiration.